SmarterMail Knowledgebase

 Configure SMTP Blocking to Prevent Outgoing Spam on Smartermail 16.

SmarterMail provides an option for the mail administrators to configure the spam checks on...

 Fix :: SmarterMail is adding red colored text in email when we reply or forward emails

Problem Statement SmarterMail is automatically adding red colored text in email message when we...

 How do I login to SmarterMail16 admin panel?

This article will help you to login to SmarterMail 16 admin panel. You have to collect the...

 How to activate SmarterMail license?

Normally, you would not need to activate SmarterMail license at your end because we deliver...

 How to add a port number in the SmarterMail 16?

This article will help you how to add a port number in the SmarterMail 16SmarterMail servers...

 How to add an email account in SmarterMail 16 by login as domain administrator?

This article will guide you how to add an email account in SmarterMail 16 by login as a domain...

 How to add domain in SmarterMail manually?

Sometimes customers choose to order Windows VPS without any control panel. In this case, the...

 how to add domain manually in Smartermail 16?

This article will help how to add domain manually in Smartermail 16If you haven’t obtained the...

 How to allow Administrator login from a specific IP address in SmarterMail 16?

This article will help you how to allow administrator login from a specific IP address in...

 How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....

 How to Change TimeZone in SmarterMail?

This article will assist you to change timezone for a mail domain and a user from SmarterMail....

 how to check disk usage of a Mail domain in SmarterMail 16?

This article will help you how to check disk usage of a Mail domain in SmarterMail 16.Sometimes,...

 How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

 How to clear the spool from the SmarterMail16 by login as a domain administrator?

This article will guide you how to clear the Spool from the SmarterMail 16. What is a spool? A...

 How to configure SmarterMail to reduce incoming and outgoing spam emails

SmarterMail can be configured to reduce Incoming and Outgoing spam emails upto 90-95% with its...

 How to configure SSL or TLS to secure SmarterMail16

This article will describe you how to secure your SmarterMail Server by configuring SSL/TLS....

 How to create a new email account in SmarterMail?

If you are using any control panel (WebsitePanel, Plesk) configured on your Windows VPS, we...

 How to create an email address signature in SmarterMail?

A signature is basically used to identify a person from its distinctive way. SmarterMail's email...

 How to create the user alias in SmarterMail?

Follow the below mentioned steps in order to create the user alias: Login to the SmarterMail web...

 How to Delete an Email Account From SmarterMail?

Following article will assist you to delete an email account from SmarterMail. Login to...

 How to delete an email account from the SmarterMail16 by login as a domain administrator?

This article will guide you how to delete an email account in SmarterMail 16 by login as a domain...

 How to edit user quota/mail box size limit in SmarterMail?

Following tutorial will assist you to modify the user quota/mailbox quota from SmarterMail....

 How to enable DKIM for a domain in SmarterMail 16.x

Smartermail 16.x has different steps compare to older versions to setup the DKIM record. (1)...

 How to enable or disable Graylisting from the SmarterMail16 by login as a domain administrator?

This article will guide you how to enable or disable Graylisting from the SmarterMail by login as...

 how to modify mail domain disk space Quota in SmarterMail 16?

This article will help you how to modify mail domain disk space Quota in SmarterMail...

 How to Modify Mail Domain Disk Space Quota in SmarterMail?

This tutorial will assist you to modify domain diskspace quota from SmarterMail. This article is...

 How to override spam filtering setting for a particular email account in SmarterMail 16?

This article will help you how to set override Spam filtering for a particular email account in...

 how to reset admin user password in SmarterMail 16?

This article will help you how to reset admin user password in SmarterMail 16.This article is...

 How to reset an email account password from the SmarterMail 16 by login as a domain administrator?

This article will guide you how to reset an email account password from the SmarterMail 16 by...

 How to reset the password of SmarterMail if you forgot the current password?

When you are unable to remind the password of SmarterMail admin user, you can follow these steps...

 How to restrict a user from sending or receiving emails in SmarterMail 16?

This article will help to restrict a user from sending or receiving emails in SmarterMail...

 How to restrict users from Sending or Receiving Emails in SmarterMail?

SmarterMail allows domain and system administrators to restrict certain users accounts from...

 HOW TO SET CONTENT FILTERING FROM SMARTERMAIL WEB INTERFACE - Smartermail 16?

Content filtering is a great way to perform actions on emails that meet specific criteria. For...

 How to whitelist email address/domain in SmarterMail?

SmarterMail allows you to whitelist the email addresses or entire domain, bypassing all spam...

 Resolved :: Cannot login in SmarterMail 16.x using Google Chrome?

Problem: In spite of filling the login credentials, it displays an error "This field is...

 Why does the subject prefix SPAM-LOW appear in each email I receive?

If you see the word SPAM in the subject line of receiving emails, it indicates that SmarterMail...