Fix - mailbox is full - retry timeout exceeded in SmarterMail

Sometimes, your mailboxes do not receive new emails and senders receive an error message stating "mailbox is full: retry timeout exceeded". Usually, this error takes place when you reach to mailbox quota limit.

Windows Shared Hosting customers can increase their mailbox quota (under limit of 2 GB per domain) from WebsitePanel by following tutorial.

Increase the Mailbox Quota from WebsitePanel

If you are Windows VPS customer, you should refer to following articles to increase the mailbox quota.

Increase the Mailbox Quota from WebsitePanel
Increase the Mailbox Quota from SmarterMail



  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

How to set Content filtering from SmarterMail web interface?

Following are the steps to set Content filtering from SmarterMail web interface: Login to your...

How to Upgrade SmarterMail Version?

This article describes how to perform minor and major upgrade in SmarterMail. SmarterMail Minor...

How to add domain in SmarterMail manually?

Sometimes customers choose to order Windows VPS without any control panel. In this case, the...

How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL...

Is It possible to add external email account to my smartermail account?

Yes, it is possible to add external email accounts in SmarterMail for the domains which are not...