Below mentioned are the steps to reset the password of SmarterStats, in case, if you forget the password:
- Login to Your Windows VPS through Remote Desktop.
- Go to Start Menu -> Administrative Tools -> Services.
- Locate the SmarterTrack Service and stop the service.
- Open My Computer.
- Go to C:\Program Files\SmarterTools\SmarterTrack.
- Open Directory App_Data.
- Open Directory Config.
- Backup a copy of SystemSettings.xml.
- Open SystemSettings.xml in Notepad and edit it.
- Find the below section in file:
<AdminUserName> ... </AdminUserName>
<AdminPasswordEnc> ... </AdminPasswordEnc> - Remove the above entries from the file and save the file.
- Start the SmarterTrack Service.
- Browse SmarterTrack and enter below default details to login to SmarterTrack:
Username: admin
Password: admin