How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.
  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

Can I Monitor and Login To User's Account As SmarterMail Administrator?

Yes, you can monitor and login to user's mailboxes as SmarterMail administrator using Impersonate...

How do I transfer bulk emails from one folder to another in SmarterMail?

Sometimes, we need to transfer big number of emails from one folder to another folder. You may...

Fix - mailbox is full - retry timeout exceeded in SmarterMail

Sometimes, your mailboxes do not receive new emails and senders receive an error message stating...

How do I login to SmarterMail admin panel?

This article will guide you on how to login to SmarterMail admin panel. You can obtain login...

How to edit user quota/mail box size limit in SmarterMail?

Following tutorial will assist you to modify the user quota/mailbox quota from SmarterMail....