How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.
  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...

Is It possible to add external email account to my smartermail account?

Yes, it is possible to add external email accounts in SmarterMail for the domains which are not...

Can I Access SmarterMail using my Sub-domain?

Yes, you can access the SmarterMail of your VPS through the sub-domain like...

How to reset SmarterMail admin password?

Following article will guide you to reset the SmarterMail admin password. We assume that you have...

How to setup SmarterMail as a backup MX server?

Suppose your primary mail server goes down at that time your users are unable to receive incoming...