SmarterMail allows domain and system administrators to restrict certain users accounts from sending or receiving emails. For example, a company do not want all employees to send emails via company's domain name. To achieve this, domain administrators can setup the service access settings in a way that not all employee would be able to send email from the company's domain name.
Enable Service Access Settings
- Log in to SmarterMail with admin user.
- Click the Domains icon and select the domain name. Click Edit in the content pane toolbar.
- Click the Features tab. Locate and check the checkbox of Control of service access checkbox.
- Click Save.
Modify Service Access Settings
Once Service Access settings are enabled, domain administrators can limit user access to POP, IMAP, SMTP, and Webmail.
Restrict access for a specific user
- Login as the domain administrator.
- Click on Settings icon.
- Expand the Domain Settings folder and select Users option. Select the user you wish to edit and click on Edit.
- Select the Service Access tab.
- By default, all options will be enabled. To disable the services access uncheck the appropriate checkboxes.
- Click on Save.
Restrict access for all users of a domain
- Login as the domain administrator.
- Click on Settings icon.
- Expand the Domain Settings and Advanced Settings folders.
- Click on Default User Settings. Click on the Service Access tab and uncheck the checkboxes to disable the service access. Click on Save.
- Click on User Propagation in the left tree view. Click on the Service Access tab and select the checkboxes to identify which settings to propagate.
- Click on Propagate Now.
