Organizations and online services use force password change to make users change their passwords regularly. When this feature is enabled, email users will be prompted to change their passwords the next time they log in. They won't have access to all the email features until they do so.
Force password change is important because it helps keep your accounts and information safe. When you change your password regularly, it becomes more difficult for hackers to get into your accounts and steal your personal data.
It's like regularly changing the lock on your door to prevent someone from using an old key to enter your home. It adds an extra layer of protection to keep your online life secure.
How to force users to change the password in SmarterMail?
To force a client to change their password when logging in for the first time to a new email account in SmarterMail, follow these steps:
Step 1: Log in to the SmarterMail 16 dashboard with the domain administrator user.
Step 2: Click on the Domain Settings icon.
Step 3: Click on the New button to create a new email account.
Step 4: Fill in the details for the new email account, including Username (email address), Password (set a strong password), and Confirm Password (re-enter the same password). Tick the "Force password change at next login" option.
Step 5: Save the changes by clicking on the Save button.
Step 6: If you want to modify any settings for the new email account, you can do so in the window that appears. Remember to save the changes by clicking the Save button on the upper left side of the screen. If you don't want to make any changes, click the Cancel button.
Step 7: Once the account is created, open a new browser tab and log into the email account you just created.
Step 8: Upon login, a password change window will appear automatically, with the email address pre-filled. Enter the current password in the "Old Password" field, and then enter the new password you want to set in the "New Password" field. Confirm the new password in the "Confirm Password" field.
Step 9: Click the Okay button to save the new password.
Step 10: In the Getting Started window, you can select the Theme, Timezone, and set a recovery email address. Click the Next button to proceed to the email account.
Step 11: Congratulations! You have successfully logged into your email account and changed the password during the first login.
To force a client to change the password of their existing email account in SmarterMail, follow these steps:
Step 1: Log in to the SmarterMail 16 dashboard with the domain administrator user.
Step 2: Click on the Domain Settings icon.
Step 3: Choose the specific email account for which you want to enforce a password change at the next login (for example, [email protected]).
Step 4: Click on the three-dot button and select the "Expire Password" option.
Step 5: A dialog box will appear, and you need to click on the "Expire Password" option in it. This action will enable password change and set the user's password to expire. The user will be required to set a new password during their next login.
Step 6: After clicking the "Expire Password" option, the password will be expired, and you will see a message at the right bottom of the screen confirming the action was successful.
Step 7: Open a new browser tab and log into the email account using the existing login details.
Step 8: Upon login, a password change window will appear, with the email address automatically displayed (not editable). You need to enter the current password in the "Old Password" field, then enter the new password you want to set in the "New Password" field, and confirm it by entering the same password in the "Confirm Password" field.
Step 9: Click the "Okay" button to save the new password.
Step 10: Congratulations! You have successfully logged into your email account and changed the password, as required during the next login.
How to force users to change the password in MailEnable?
Step 1: Go to the administration console and find: Messaging Manager > Post Offices > (postofficename) > Mailboxes.
Step 2: Select the email account you want to force to change the password at the next login. Let's use "admin" as an example.
Step 3: Click on "Properties" in the Actions section.
Step 4: In the General tab, check the box "User must change password at next login" and click "OK" to save.
Note: Selecting this option will prompt the user to change their password the next time they log in through webmail. It won't affect other access methods to their mailbox.
Step 5: Open a new browser tab and log into the email account using the existing login details.
Step 6: After clicking the login button, a "Password Change Required" window will appear.
Username: The email address will appear automatically and cannot be edited manually.
Old Password: Enter the current password for the email account.
New Password: Enter the new password you want to set.
Confirm Password: Re-enter the new password for confirmation.
Step 7: Click "Continue" to save the new password.
Step 8: After clicking "Continue," a confirmation message will appear on the screen stating "Password Changed Successfully." Click "OK" to close the message.
Step 9: Congratulations! You have successfully logged into your email account and changed the password for the next login.
That's all.
