How to Upgrade SmarterMail Version?

This article describes how to perform minor and major upgrade in SmarterMail.

SmarterMail Minor Upgrade (SmarterMail 14.0 to SmarterMail 14.1)

 

  1. Back up your SmarterMail installation directory (C:\Program Files (x86)\SmarterTools\SmarterMail) and data directory (C:\SmarterMail).
  2. Uninstall current version of SmarterMail. All configuration data and email will be preserved.
  3. Download the latest version of SmarterMail installer from here.
  4. Stop SmarterMail website from IIS and run SmarterMail installer.
  5. If you are prompted for installation path, keep it to default (C:\Program Files\SmarterTools\SmarterMail). This will retrieve previous version data and settings.
  6. Start SmarterMail website from IIS. 

SmarterMail Major Upgrade (SmarterMail 13.X to SmarterMail 14.X)

  1. Back up your SmarterMail installation directory (C:\Program Files (x86)\SmarterTools\SmarterMail) and data directory (C:\SmarterMail).
  2. Download the latest version of SmarterMail installer from here.
  3. Uninstall SmarterMail. All configuration data and email will be preserved.
  4. Stop SmarterMail website from IIS and run SmarterMail installer.
  5. If you are prompted for installation path, keep it to default (C:\Program Files\SmarterTools\SmarterMail). This will retrieve previous version data and settings.
  6. Verify that SmarterMail license key is activated.

    1. Login to SmarterMail with admin user.
    2. Click on Settings icon and expand the Activation folder.
    3. Click Licensing in the navigation pane.
    4. At right hand side pane, under Feature, verify that SmarterMail Pro edition is listed with 250 Mailboxe Limits.



  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

How to Modify Mail Domain Disk Space Quota in SmarterMail?

This tutorial will assist you to modify domain diskspace quota from SmarterMail. This article is...

How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we...

Fix :: Email Forwarding do not work in SmarterMail Mail Server

Problem Statement Email forwarding not working in SmarterMail. Solution We have set the email...

How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....

How to check the status of SmarterMail services?

Sometimes the improper status for SmarterMail services can cause email sending/receiving failure....