Which Logs Should Be Checked For Mail Deletion Via POP3/IMAP in SmarterMail / MailEnable / Exim?

Introduction:

  1. IMAP logs should be checked for email deletion via POP3/IMAP in SmarterMail.
  2. maillog should be checked for email deletion via POP3/IMAP in Exim.
  3. IMAP logs should be checked for email deletion via POP3/IMAP in MailEnable.

1. How to check mail deletion via POP3/IMAP in SmarterMail logs:

IMAP logs

  • Log in to SmarterMail.
  • Go to the Manage section.
  • Click the Troubleshooting option.
  • Now, click on View Logs.
  • Select logs type as IMAP.

  • Add the required email address in the Search box and set date&time accordingly.
  • Click on the Search button to load mail deletion logs of IMAP.

POP3 logs:

  • Log in to SmarterMail.
  • Go to the Manage section.
  • Click the Troubleshooting option.
  • Now, click on View Logs.
  • Select logs type as POP.

  • Add the required email address in the Search box and set date&time accordingly.
  • Click on the Search button to load mail deletion logs of POP.

Example,

[2021.12.14] 23:00:34 [43.224.220.206][31123592] command: 109 uid store 2 +FLAGS (\Deleted \Seen)

 

2. How to check mail deletion via POP3/IMAP in Exim logs: 

  • From WHM Panel, login to the WHM panel.
  • Go to Home and search ConfigServer Security & Firewall option.
  • Click on Search System Logs.
  • HOME -> ConfigServer Security & Firewall -> Search System Logs
  • Set logs type as maillog.

/var/log/maillog

  • Add the required email address in the Text area.

  • Now, click on the Search button to load mail deletion logs of IMAP/POP.

From SSH

  • Login to your server through SSH.
  • Go to /var/log/maillog directory path with the cd command.
  • At the maillog section, grep the required email address, date & time accordingly.

Example,

#grep [email protected] /var/log/maillog

 

3. How to check mail deletion via POP3/IMAP in MailEnable logs:

IMAP logs

  • Login to MailEnable.
  • Go to the Servers menu under MailEnable.
  • Expand the local host.
  • Expand the Services and Connectors option.
  • Expand the IMAP option.

  • Click on Logs -> Activity.

POP3 logs

  • Login to MailEnable.
  • Go to the Servers menu under MailEnable.
  • Expand the local host.
  • Expand the Services and Connectors option.
  • Expand the POP option.

  • Click on Logs -> Activity. 

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