How to Modify Mail Domain Disk Space Quota in SmarterMail?

This tutorial will assist you to modify domain diskspace quota from SmarterMail. This article is only applicable to Windows VPS customers as Windows Shared Hosting customers will have a limit of 2 GB mail domain disk space.

Sometimes, you are unable to send/receive emails and receive errors like "domain size limit has been exceeded". This error clearly indicates that your mail domain quota has exceeded the allotted limit. To fix this, you can clear out unwanted emails from mailboxes to free up some space but you will need to identify which mailboxes are occupying more disk space.

Here's an article you should refer to check disk usage of mail domain and individual accounts. If you wish to increase the mail domain disk space quota, follow these steps.

  1. Login to SmarterMail with admin user.
  2. From the left navigation bar, click on Settings icon.

    Settings

  3. Expand Defaults and click on Domain Defaults in the left window pane.

    Domain Defaults

  4. Click on the Limits tab and set the Disk Space Quota. Click on Save button to save the changes.

  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...

Fix - mailbox is full - retry timeout exceeded in SmarterMail

Sometimes, your mailboxes do not receive new emails and senders receive an error message stating...

How to set Content filtering from SmarterMail web interface?

Following are the steps to set Content filtering from SmarterMail web interface: Login to your...

Fix :: SmarterMail is adding red colored text in email when we reply or forward emails

Problem Statement SmarterMail is automatically adding red colored text in email message when we...

How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....