How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL http://IP_address:9998. This URL is little difficult to remember. Hence, customers prefer SmarterMail URL like; http://mail.domain.com, which is more meaningful and easy to remember.

Refer to the following steps to get SmarterMail URL like http://mail.domain.com for each domain. To accomplish this; we will go through following 2 steps.

  1. Add Mail's A record at DNS Zone of the domain
  2. At IIS, add Binding in SmarterMail website

Note: You can skip to Step #2 if domain's DNS zone already contains Mail's A record.


1) Add Mail's A record at DNS Zone of domain

  1. Login to WebsitePanel (Control Panel) → Select All Customers → Select Username under which the domain is hosted. You will see Hosting Space of the domain as follows.

    Select Domains Option from WebsitePanel

  2. Click on Domains → Select your desired domain and Click on Edit DNS Zone Records as follows.

    Click on Edit DNS Records Link

  3. Under DNS Zone, Add A record as follows:

    • Record type: A
    • Record Name: mail
    • IP: Your VPS IP address

      Add New "A" Record for mail


2) At IIS, add Binding in SmarterMail website

  1. Login to your VPS through Remote Desktop. Go to Start → Run, Type inetmgr and Hit Enter.

  2. In IIS manager, Navigate to SmarterMail website.

    In IIS Go to SmarterMail Website

  3. In Actions Pane; Select Binding and add new Binding with following details:

    • IP address: VPS IP address OR SmarterMail webmail service IP address
    • Port: 80
    • Hostname:  mail.yourdomain.com

      Set "mail.doaminanme.com" as Host Header Value in SmarterMail Website Binding

  4. Click OK.
 Read more:

  • 2 Users Found This Useful

Was this answer helpful?


Related Articles

How to Delete an Email Account From SmarterMail?

Following article will assist you to delete an email account from SmarterMail. Login to...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

How to whitelist email address/domain in SmarterMail?

SmarterMail allows you to whitelist the email addresses or entire domain, bypassing all spam...

How to reset the password of SmarterMail if you forgot the current password?

When you are unable to remind the password of SmarterMail admin user, you can follow these steps...

How to create an email address signature in SmarterMail?

A signature is basically used to identify a person from its distinctive way. SmarterMail's email...