How to reset the serveradmin password of SolidCP?

To reset the password for the SolidCP serveradmin user, there are two distinct methods you can employ, depending on whether you have forgotten the password or if you know it already.

Method 1: Using the SolidCP Installer (For Forgotten Password)

If you've forgotten the SolidCP serveradmin user password, you can reset it using the SolidCP Installer. Follow these steps:

Step 1. Login into your server and start SolidCP Installer on the server where SolidCP is installed.

Step 2. Within the installer, locate and click on the "SolidCP Enterprise Server" section, and then select "Settings."

Step 3. In the next Setup Wizard, you'll be prompted to configure the IP address, port, and hostname. You can use the default values (e.g., for IP and the desired port), and the hostname can be left blank. Click "Next" to continue.

Step 4. In the installation process, you'll receive an option to reset the serveradmin password. Tick the "Reset Serveradmin Password" checkbox, enter the new password, and confirm it. Proceed by clicking "Next."

Step 5. The installer will initiate the process, and you'll see the "Installing SolidCP Enterprise Server" wizard. Within a few minutes, the SolidCP installer will update the password and display a message confirming the update, such as " Updated Password for the serveradmin account."

Step 6. Click on the "Finish" button to conclude the process.

Congratulations! You have successfully reset the Serveradmin password for the SolidCP control panel.

Method 2: Using the SolidCP Control Panel (If You Know the Password)

If you already know the serveradmin password for the SolidCP control panel, you can reset it using the control panel. Follow these steps:

Step 1: Log in to the SolidCP control panel using the serveradmin user credentials.

Step 2: After logging in as serveradmin, click on "Change password". You can find this option on the right side of the control panel interface.

Step 3: On the "Change Password" window, enter the new password you want to set for the serveradmin user, and then confirm it.

Step 4: Once you've entered the new password and confirmed it, click on the "Change Password" button.

Please be aware that when you click "Change Password," the SolidCP control panel session will end, requiring you to log in again with the updated serveradmin password.

Method 3: Resetting the ServerAdmin Password via Database (SQL Server)

If you can't access the SolidCP panel, you can reset the ServerAdmin password directly in the database. This method is more complex and should be used with caution.

Step 1: Connect to your SQL Server database using a tool like SQL Server Management Studio.

Step 2: Locate the database used by your SolidCP installation.

Step 3: In the database, find the "dbo.user" table and right-click it. Select "Edit Top 200 Rows" or "Edit All Rows," depending on your SQL Server version.

Step 4: Find the "ServerAdmin" user in the table and change the "Password" field to the new password. The password should be hashed, so you may need to hash it before updating the database.

Step 5: After updating the password, save your changes.

Method 4: Resetting the ServerAdmin Password via the Configuration Files

In some SolidCP installations, the ServerAdmin password may be stored in configuration files. To reset it:

Step 1: Locate the configuration file where the password is stored. This file may be named something like web.config. The exact location and filename can vary.

Step 2: Open the configuration file in a text editor.

Step 3: Search for the ServerAdmin password setting, which may be encrypted. Replace the old password with the new one. Make sure you follow the encryption/encoding method used in the configuration file.

Step 4: Save the changes to the configuration file.


t's crucial to ensure security measures and best practices while resetting passwords, such as using strong, unique passwords and maintaining security protocols. If you've forgotten your serveradmin password or want to change it, these four ways help you control your SolidCP serveradmin password.

Pick the one that fits your situation to reset or change the password for the SolidCP control panel. By following these steps, you can regain access and keep your SolidCP system safe.

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