How to Whitelist or Blacklist email address in cPanel Spam Filter?

In 2022, 92% of people in the United States used emails at some point. But there might be some bad emails, so you should know how to stop them using cPanel.

Sometimes, a good email might look terrible and get blocked. In these situations, you can allow them using a process called whitelisting. You can do both of these things using the spam filters in cPanel.

You can use this tool to stop a single email or a whole group of them. It helps reduce the unwanted emails you get and only takes a few minutes to do.

What does it mean to Blacklist or Whitelist Email?

When you blacklist an email address in cPanel, you're basically stopping it from sending emails to your inbox. This means the system gets rid of those messages right away.

Blacklisting is used to block email addresses or domains that send you unwanted messages or harmful content. This helps avoid getting too much spam.

On the other hand, when you whitelist an email address, it means spam filters won't stop it from reaching your inbox. It guarantees you'll receive all messages from that address, no matter what they contain.

Whitelisting is important for certain automated messages or emails that might trigger your anti-spam tools. In both cases, be careful about the email addresses you choose to whitelist or blacklist.

If you make a mistake, you can easily undo the changes, but you might miss important information without realizing it.

How to Whitelist Email in cPanel?

You can manage both blocking and allowing emails in the same place in cPanel. You'll find these options in the Spam Filters section, and they are quite easy to use. You can change them whenever you need to, but you should be careful.

If you accidentally block someone you only talk to through email, it might take a while before you notice.

Here's how to allow emails in cPanel:

Step 1: Log in to cPanel, go to the email section, and select 'Spam Filters.'

Step 2: In the Spam Filters window, make sure that SpamAssassin is turned on. The 'Process New Emails and Mark them as Spam' button should be active. If it's off, you don't need to whitelist email addresses because the spam filter isn't working.

Step 3: Scroll down to “Additional Configurations (For Advanced Users)” and click “Show Additional Configurations.”

Step 4: Scroll further down to “Whitelist (Emails Always Allowed)” and click “Edit Spam Whitelist Settings.”

Step 5: Initially, there won't be much here because you haven't whitelisted any emails yet. Typically, you would see a list of all the emails that have been whitelisted.

To start allowing emails, click on the "Add A New 'whitelist_from' Item" link.

Step 6: A box will appear where you can enter the email address or domain you want to allow. You have different options to enter into that box, and you can add as many as you want (one email or domain per box).

Some of these options are like "wildcards," which can allow you to include a whole domain or specific users from that domain.

[email protected] - To allow a single email address.

*@accuwebhosting.com - To allow all addresses at accuwebhosting.com.

[email protected] - To allow a single character in an address at accuwebhosting.com (for example, [email protected], but not [email protected]).

Enter the information and click the “Update Whitelist 'whitelist_from'” button.

To remove an allowed item, click the “X” icon next to the item you want to delete.

Step 7: Once you click it, the email address or domain you entered is now allowed. You can edit it anytime by returning to this section and changing what's in that box.

Alternatively, you can add more by repeating this step.

How to Blacklist Email in cPanel?

Here are the steps in simple terms:

Step 1: Log in to cPanel, go to the email section, and choose 'Spam Filters.'

Step 2: In the Spam Filters window, make sure SpamAssassin is turned on. If the 'Process New Emails and Mark them as Spam' button is off, you don't need to allow email addresses because the spam filter isn't working.

Step 3: Scroll down and click on “Show Additional Configurations” under “Additional Configurations (For Advanced Users).”

Step 4: Scroll down again to “Blacklist (Emails Never Allowed)” and click “Edit Spam Blacklist Settings.”

Step 5: You'll usually see a list of emails or domains you've blocked. If it's your first time here, there won't be anything on the list.

Click on "Add A New 'blacklist_from' Item."

Step 6: A box will appear where you can type in the email address or domain you want to block. You can use different options to enter information (like wildcards) to block entire domains or specific users.

[email protected] - To block a single email address.

*@accuwebtraining.com - To block all addresses at accuwebtraining.com.

[email protected] - To block an email address with a single character difference (for example, [email protected], but not [email protected]).

Enter the email information you want to block and click the “Update Blacklist (blacklist_from)” button.

To remove a blocked item, click the “X” icon next to it.

Step 7: After clicking it, the email or domain you entered will be blocked, meaning you won't get any emails from them again.

You can edit this section anytime, or if you want to block more, repeat this step as needed.

Conclusion

In conclusion, by using these whitelist and blacklist features in spam filters, you can avoid receiving spam emails and ensure that allowed emails don't end up in your spam folder.


Was this answer helpful?

« Back

chat

/* */