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You can add user through WebsitePanel control panel as well as SmarterMail. However, it is recommended to always use control panel to manage your email accounts. You can refer to our KB URLs for detailed steps:
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Can I install an .exe that can serve as a Chat server on Shared server?
No! We do not allow installing any exe files on our Shared servers. If installing exe file is...
What Nameservers should I set to my website?
Nameservers information will be available in the login details email. You can also contact our...
I cannot access my website using the domain name. Why?
If you have recently ordered for a hosting account along with a new domain name registration, it...
Do you have Swiftmailer or PHPMailer installed and ready for use on your windows shared hosting server?
You can use PHPmailer classes to send email using SMTP authentication from your PHP script. You...
Can I enable double escaping in IIS in Windows shared hosting?
Windows Shared HostingFor security reasons, we do not offer double escaping in our Windows shared...