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You can add user through WebsitePanel control panel as well as SmarterMail. However, it is recommended to always use control panel to manage your email accounts. You can refer to our KB URLs for detailed steps:
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Which email server do you offer in Windows Hosting?
Windows Shared Plans In Windows Shared Hosting, we provide SmarterMail Enterprise Edition as...
Does your Windows Hosting plan support ASP.NET MVC 5?
Yes, our Windows shared hosting plans do support ASP.NET MVC 5. Please refer our Windows Shared...
What Nameservers should I set to my website?
Nameservers information will be available in the login details email. You can also contact our...
When exactly should I initiate the cancellation of my hosting account with my existing service provider?
All you need to do is to wait until the nameservers are fully propagated and your website is...
Do you allow email forwarding on shared hosting accounts?
We don't allow forwarding of emails to GMail, AOL, Yahoo, Comcast, ATT (and all their other...