This error generally occurs when SmarterMail service is unavailable.

Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc

  2. Locate the SmarterMail service.

  3. Make sure it is started.

  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.

Get Windows VPS Hosting
Was this answer helpful? 33 Users Found This Useful (34 Votes)

Most Popular Articles

How to Check Disk Usage of Mail Domain in SmarterMail?

Mail domain disk space report will help you to identify those users who are using the most disk...
How to restrict users from Sending or Receiving Emails in SmarterMail?

SmarterMail allows domain and system administrators to restrict certain users accounts from...
How to create the user alias in SmarterMail?

Managing multiple email addresses without creating separate mailboxes can significantly simplify...
How to reset the password of SmarterStats without the current password?

Below are the steps to reset the password of SmarterStats, in case you forget the password:...
How to reset the password of SmarterTrack without the current password?

Below are the steps to reset the password of SmarterTracks, in case you forget the password:...