Error : Page: /Login.aspx Message: The page or resource that you are accessing is unavailable or an error has occurred. The error occurred at 8:34:30AM and has been logged. Please contact your administrator.

This error generally occurs when SmarterMail service is unavailable.


Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc
  2. Locate the SmarterMail service
  3. Make sure it is started.
  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.
  • 19 Users Found This Useful

Was this answer helpful?


Related Articles

Do You Have A SmarterMail Demo Account?

SmarterMail provides flexible email server for individuals, small businesses, and...

Why my email recipients are receiving (?????) question marks when I send emails in Arabic text?

Sometimes, emails sent through the SmarterMail containing Arabic texts, show the question marks...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

Is It possible to add external email account to my smartermail account?

Yes, it is possible to add external email accounts in SmarterMail for the domains which are not...

How to Upgrade SmarterMail Version?

This article describes how to perform minor and major upgrade in SmarterMail. SmarterMail Minor...