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After submitting a support ticket, if I initiate the chat session, will it resolve my issue earlier? If you have already raised a support request, we are already on the case. Our team is diligently... Do International Sanctions affect your services? We don't do any business with a country having international sanctions. If any of our customers... Do you guys offer phone support? You can call our toll-free number (877) 767 4678 for sales and technical support. Do you offer billable technical support? Yes, we do offer billable technical support on an hourly basis at $30 USD per hour. We offer a... Do you provide 24 * 7 support? Yes, we are here to assist you 24/7 through our helpdesk and online chat, accessible from our... How much bandwidth do I need? We don't do business with countries that have international sanctions. If any of our customers... How to attach a screen capture from the Live Chat Window? NOTE : WE DON'T WORK WITH LIVE CHAT ANYMORE. WE USE A DIFFERENT PLATFORM FOR CHAT While... Is live chat given a higher preference over support requests? We adhere to a standard queue for support requests and chats, ensuring a fair... LINUX VPS SUPPORT OPTIONS AccuWebHosting.com strives for the highest level of support available. To continue to offer the... Should I provide my credit card information via chat? It is essential to keep your financial information secure and protected. Therefore, avoiding... Why am I asked for the passwords when AccuWebHosting.com has all my passwords? We do not store your passwords in plaintext. Instead, they are stored in encrypted form that we... Why is the Phone/Email verification required to get my order approved? Phone and email verification is required to prevent fraudulent activities and ensure genuine... Why is the Phone/Email verification required to get my order approved? Phone and email verification is required to prevent fraudulent activities and ensure genuine... Windows Dedicated Server Support Options AccuWebHosting.com strives for the highest level of support available. To continue offering the... Windows VPS Support Options AccuWebHosting.com strives for the highest level of support available. To continue offering the...
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