Articles


 After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?

No. Kindly note that if you have raised a support request then we are already working on it....

 Do International Sanctions affect your services?

We don't do any business with a country having international sanctions. If any of our customer is...

 Do you guys offer phone support? What is phone support number?

Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...

 Do you provide 24 * 7 support?

Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...

 How much bandwidth do I need?

You can figure out estimated bandwidth usage of your domain using below terms: Average Bandwidth...

 How to attach a screen capture from the Live Chat Window?

While assisting you with the support queries, our support agents may ask you a screen capture of...

 How To Verify The Email/Phone Registered Through AccuWebHosting.com?

In order to prevent the fraudulent activities, we use a fully automated order verification...

 Is live chat given a higher preference over support requests?

No. We maintain a common queue of support requests and chats. We attend them on a first come...

 Should I provide my credit card information via chat?

No. DO NOT provide your credit card information via chat.

 Should I provide my username and password in live chat?

Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...

 Why am I asked for the passwords when AccuWebHosting.com has all my passwords?

We DO NOT have your passwords. The system is designed in such a way that all your passwords, once...

 Why I am being asked to submit the ticket, when I seek support through live chat?

Sometimes, we need written confirmation for Admin/billing tasks from the registered email...

 Why is the Phone/Email verification required to get my order approved?

The Phone/Email verification is required to prevent the fraudulent activities. We need to ensure...

 Windows VPS Support Options

AccuWebHosting.com strives for the highest level of support available. To continue to offer the...