1) Physical hardware monitoring, replacement and management:
AccuWebHosting never compromise with the quality. We will deploy your VPS on powerful Intel or AMD machines with multi-core, multi-cpu and 8x, 12x or 24x RAID 10 setup for HDD. On 24 x 7 basis, we will monitor, replace and manage physical hardware components, so you will never need to be worried about this.
2) Server/Service monitoring:
In Managed Service Options, We keep close track of the VPS 24x7x365. For any Managed Virtual Server FTP, Mail & Web Services are default monitored at the interval of 5 minutes. Any additional services like Application Pool, Database Server can be monitored on your request. In most cases, the issue is resolved before you are aware that anything has happened.
3) Best effort installation of third party tools:
Looking to have a third party tool on your VPS? Yes, we will make best effort to install third party tool on your VPS, even if we've never worked on that. The VPS team will offer best effort help for the installation of such applications, programs and software. Configuring them and further troubleshooting is the customer's responsibility. Every month, total 2 hours of free admin work is offered for third party tools installation. Unused admin work hours cannot be carried over from month-to-month.
4) Operating System & Control Panel Management:
We provide solution of any issues related to operating system and control panel elements as well as management of every aspect of the operating system issues and control panel issues. We will also install OS updates and patches at regular time of intervals upon your request. One free OS re-installation is offered every month. WebsitePanel (Control panel) and SmarterMail (Mail server software) are the only Control Panel & Mail Server covered under fully managed terms.
5) Fast response time and 24x7 Fully Managed Support:
Almost every ticket is definitely answered in 15 minutes and resolved within 6 hours by our Technicians. Under the Managed VPS contract, we offer 2 hours of free Admin work every month. However, unlike other managed companies, who strictly restrict them for "X" amount of admin hours, we never do. We're here, anytime for any reasons.