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No. We maintain a common queue of support requests and chats. We attend them on a first come first serve basis. At time, we also give higher priority to the issues first that demand our immediate attention.
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Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Why I am being asked to submit the ticket, when I seek support through live chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
How to attach a screen capture from the Live Chat Window?
While assisting you with the support queries, our support agents may ask you a screen capture of...
How To Verify The Email/Phone Registered Through AccuWebHosting.com?
In order to prevent fraudulent activities, we use a fully automated order verification system....
How to share your computer screen with Accuwebhosting chat agent?
This article will help you on how to share your local system screen with Accuwebhosting chat...