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No. We maintain a common queue of support requests and chats. We attend them on a first come first serve basis. At time, we also give higher priority to the issues first that demand our immediate attention.
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Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Should I provide my credit card information via chat?
No. DO NOT provide your credit card information via chat.
Do International Sanctions affect your services?
We don't do any business with a country having international sanctions. If any of our customer is...
Why I am being asked to submit the ticket, when I seek support through live chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
How to share your computer screen with Accuwebhosting chat agent?
This article will help you on how to share your local system screen with Accuwebhosting chat...