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No. We maintain a common queue of support requests and chats. We attend them on a first come first serve basis. At time, we also give higher priority to the issues first that demand our immediate attention.
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Should I provide my credit card information via chat?
No. DO NOT provide your credit card information via chat.
How much bandwidth do I need?
You can figure out estimated bandwidth usage of your domain using below terms: Average Bandwidth...
Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Do you guys offer phone support? What is phone support number?
Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...
How to attach a screen capture from the Live Chat Window?
While assisting you with the support queries, our support agents may ask you a screen capture of...