How to manage DNS records of domains from WebsitePanel?

WebsitePanel is a hosting control panel for Windows users. It allows you to manage all general DNS records like A, MX, NS, TXT, CNAME, etc. of your domains. Following are the steps to manage all these records through it:
 
  1. If you have a reseller account / VPS then first click on All Customers link.

    Click on All Customers link

  2. It will show you the list of all customers from which click on the customer name under whom you have added your domain.

    Click on the Customer Name under Whom You Have Added a Domain

  3. If you have a shared hosting account then you will see the following screen directly once logged in to the WebsitePanel. Here, click on Domains icon.

    Click on Domains Icon

  4. From the list of domains, click on the domain name for which you want to manage the DNS records.

    Click on the Name of Domain for which You Want to Manage DNS Records

  5. In the right hand side you will find an option of Edit DNS zone records. Click on it.

    Click on Edit DNS Records Link

  6. This is the screen where you can add, edit and delete DNS records. 

Let’s understand each of them …

Add DNS Records:

You can add new DNS records by clicking on Add Record button.

Click on Add Record Button to Add New DNS Records

  1. Add “NS” Record
    • When you browse any domain name it first searches for a nameserver record through DNS, hence NS record is vital for a domain. To add NS record click on Add Record button, select NS from record type drop-down menu and fill out the details explained in below screen capture:

      Add New "NS" Records for Your Domain

  2. Add “A” Record
    • An A record is the pointer record which is used to point your website to a server. To add A record click on Add Record button, select A from record type drop-down menu and fill out the details explained in below screen capture:

      Add New "A" Record for Your Domain

  3. Add “MX” Record
    • MX record is the mail exchange record which is required for email service. To add MX record click on Add Record button, select MX from record type drop-down menu and fill out the details explained in below screen capture:

      Add New "MX" Record for Your Domain

  4. Add “CNAME” Record
    • CNAME record is the canonical record which is an alias for your domain name. To add CNAME record click on Add Record button, select CNAME from record type drop-down menu and fill out the details explained in below screen capture:

      Add New "CNAME" Record for Your Domain

  5. Add “TXT” Record
    • TXT record is the text record (Sender Policy Framework - SPF record) which is used to identify which email server is allowed to send emails for a domain. To add TXT record click on Add Record button, select TXT from record type drop-down menu and fill out the details explained in below screen capture:

      Add New "TXT" Record for Your Domain


Edit DNS Records:

  1. If you want to make any change in the current DNS records then you can easily do it using edit option. In order to edit any record click on the Pencil icon before Name column.

    Click on Pencil Icon to Edit a DNS Record

  2. You can make required changes in record parameters and save them.

    Modify DNS Record Details to Edit the Record


Delete DNS Records:

  1. You can delete any DNS record if it is not required for your domain. Deletion of DNS record may interrupt the related service hence before deleting a record make sure that it is really not required.

  2. You can delete a record by clicking on cross sign appears in the last column.

    Delete a DNS Record

These are all general records that are required for web and email services. WebsitePanel supports total 7 types of records viz., A, AAAA, MX, NS, TXT, CNAME and SRV. In case if you want to add any additional record other than these, you can add it directly under the DNS zone of your domain. That record will not be reflected in WebsitePanel however it works without any issue.

Note: The changes made in nameservers may require 48-72 hours and the changes made in DNS records may require 24-48 hours to propagate across the globe.

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