Create a website error :: System.Exception: Error executing 'ADD' task on 'demo.com' WEB_SITE

Sometimes we receive an error message when we try to create a website from WebsitePanel. The error message should be like.


Stack Trace


System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'demo.com' WEB_SITE ---> System.NullReferenceException: Object reference not set to an instance of an object at WebsitePanel.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, Int32 domainId, Int32 packageAddressId, Boolean addInstantAlias) --- End of inner exception stack trace --- at WebsitePanel.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, Int32 domainId, Int32 packageAddressId, Boolean addInstantAlias) at WebsitePanel.EnterpriseServer.ServerController.AddDomainWithProvisioning(Int32 packageId, String domainName, DomainType domainType, Boolean createWebSite, Int32 pointWebSiteId, Int32 pointMailDomainId, Boolean createDnsZone, Boolean createInstantAlias, Boolean allowSubDomains) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at WebsitePanel.EnterpriseServer.esServers.AddDomainWithProvisioning(Int32 packageId, String domainName, DomainType domainType, Boolean createWebSite, Int32 pointWebSiteId, Int32 pointMailDomainId, Boolean createDnsZone, Boolean createInstantAlias, Boolean allowSubDomains) at WebsitePanel.Portal.DomainsAddDomain.AddDomain() 

Cause


Sometimes when we create a website from WebsitePanel, synchronization between WebsitePanel and IIS web server breaks when the process is running. As a result, website will be created on server but did not complete the process so, we receive the error message at WebsitePanel.


Solution


Removing the website from IIS and recreating it from WebsitePanel should fix this issue. Windows VPS customers have administrative access over IIS so that they can remove website from IIS themselves. Shared Hosting customers can initiate the ticket from client area to get it fixed.


  • 7 Users Found This Useful

Was this answer helpful?

Related Articles

What are the requirements for secure folder/password protected directories?

To use secure folder with WebsitePanel, you will need WebsitePanel IIS Modules installed. You can...

How to Delete Mail Domain in WebsitePanel?

The WebsitePanel facilitates you to manage all mail domains along with email accounts at one...

How to Delete an Email Account From WebsitePanel?

The WebsitePanel facilitates you to manage all mail domains along with email accounts at one...

How to backup MySQL database from WebsitePanel?

We strongly recommend you to take the backup of your database on regular basis. Please check...

How to add/edit MX records from WebsitePanel?

This article will provide you the steps to modify the MX record and/or to add a new MX record for...