Mailbox users may sometimes forget their email account password or request a password change for security reasons. As an administrator, you can easily reset or change a mailbox password directly from the MailEnable Management Console (MMC).

This article explains the step-by-step process to change a MailEnable mailbox password using the MMC.

Prerequisites

  • Administrator access to the MailEnable server

  • Access to the MailEnable Management Console (MMC)

Steps to Change a Mailbox Password in MailEnable

1: Log in to the MailEnable Server
Sign in to the Windows server where MailEnable is installed.


2: Open MailEnable MMC
Launch the MailEnable Administration Console from the Start Menu.

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3. Navigate to Post Offices. 

In the left-hand pane, expand the following path: MailEnable Management → Messaging Manager → Post Offices

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4. Open Mailboxes

Click on Mailboxes to display all email accounts created under the selected domain.

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5. Open Mailbox Properties
Right-click on the email account for which you want to change the password and select Properties.

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6. Change the Password
In the General tab, enter the new password in the Password field. Click Apply and then OK.

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You can verify the updated password by logging in to the same mailbox  or email client, such as Outlook or Thunderbird

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