If you see the error "mysqli_sql_exception: Access denied for user 'user'@'localhost' for cPanel user," it means the cPanel user does not have the permissions needed to access a resource. This can happen in different situations and might need various fixes.
In this article, we'll show you how to troubleshoot and fix this error for the cPanel user.
Step 1: Check the Username and Password
Make sure the cPanel user's username and password are correct. Even a small mistake in the username or password can cause this error. Verify that the credentials are right.
Step 2: Reset the cPanel User's Password
If the username is correct but the password might be wrong or forgotten, reset the password. In cPanel, go to the "Password & Security" section.
Create a new password or set a custom one that meets your hosting provider's requirements. Update your records with the new password and try logging in again.
Step 3: Check for IP Restrictions or Firewall Issues
Make sure no IP restrictions or firewall rules are blocking the cPanel user's access. In cPanel, go to the "IP Blocker" section.
Check the settings to ensure the user's IP address isn't blocked. If needed, add the IP address to the whitelist or change the firewall rules.
Step 4: Contact Hosting Provider Support
If you still have the error after following the previous steps, contact your hosting provider's support team. Give them detailed information about the error message and what you’ve already tried. They can help you fix the access denied error.
Conclusion
The "mysqli_sql_exception: Access denied for user 'user'@'localhost' for cPanel user" error can be annoying, but you can fix it by following these steps. Check the cPanel user's permissions, confirm the username and password, reset the password if needed, look for IP restrictions or firewall issues, and contact your hosting provider's support if necessary. Give as much information as possible to help with troubleshooting.