One of our customers received an email from WHM that the service tailwatchd is down. We have taken the following steps to fix it.
Error Message
ATTENTION ATTENTION ATTENTION ATTENTION
Cpanel::TailWatch::Eximstats appears to have unprocessed SQL in /var/cpanel/sql/eximstats.sql.
When mysql is unable to execute a query they are logged for processing later. Eventually these SQL files may be handled automatically and this message will not appear. In the meantime you can execute the queries as root with something like this:
mv /var/cpanel/sql/eximstats.sql /var/cpanel/sql/eximstats.sql.tmp_working_copy
/scripts/restartsrv_tailwatchd
mysql eximstats < /var/cpanel/sql/eximstats.sql.tmp_working_copy
Once you are sure all is well you can remove /var/cpanel/sql/eximstats.sql.tmp_working_copy
ATTENTION ATTENTION ATTENTION ATTENTION !!!
tailwatchd is enabled
Running, PID 32162
Driver (Active: 1) Cpanel::TailWatch::Eximstats
Driver (Active: 1) Cpanel::TailWatch::ChkServd
Driver (Active: 1) Cpanel::TailWatch::cPBandwd
Driver (Active: 1) Cpanel::TailWatch::Antirelayd
Solution
Step 1 - Upon checking the service status by issuing the following command, we noticed that tailwatchd service was already running but with a warning message as above.
/usr/local/cpanel/libexec/tailwatchd --status
Step 2 - We just took the steps suggested by the WHM itself. (shown in the bold format in Error Message above). We issued the following 3 commands.
mv /var/cpanel/sql/eximstats.sql /var/cpanel/sql/eximstats.sql.tmp_working_copy // Rename eximstats.sql with eximstats.sql.tmp_working_copy
/scripts/restartsrv_tailwatchd // Restart the tailwatchd service and new blank eximstats.sql will be created
mysql eximstats < /var/cpanel/sql/eximstats.sql.tmp_working_copy // Restore eximstats.sql with the previously renamed file.
Step 3 - After firing the above commands, we checked the tailwatchd service status again by issuing the following command. It was running perfectly.
/usr/local/cpanel/libexec/tailwatchd --status
