I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote Desktop without port number (or using default port number).

Due to security reasons, we have moved Remote Desktop Services from default port 3389 to non standard port. Because, port 3389 is widely known and can be target of Remote Desktop Brute force attacks easily. You can obtain non standard Remote Desktop port in Login Details Email under "RDP Details" section as follows:

IP address:Port

IP address : IP address you have received in Login Details.
Port : Port number you have received in Login Details.

While connecting to Remote Desktop, If you enter just IP address/Computer name (without port) in any Remote Desktop client software, it won't work. You need to enter “Computer name/IP address:port” in Remote Desktop Connection Window. Please refer to following article for step by step guidance:




Related Articles

How to schedule reboot of windows server 2012?

This article has detailed steps to schedule a restart of your Windows VPS server 2008/2012. This...

How do I add rDNS record for my VPS?

Please note that you cannot set rDNS [Reverse DNS] or PTR record on your VPS IP address at your...

How to Transfer Files to Windows VPS Using Remote Desktop Connection?

You can map your local drives on your Windows VPS and easily transfer the web contents from your...

How to Change the RDP User's Password in Windows Server 2012 R2?

Following is the steps to change the Administrator Password of Window Server 2012 R2. Log on...

Fix :: Error 126 while starting remote desktop service, the specified module could not be found

Problem Statement Could not connect to Windows VPS Error Message Remote Desktop can't connect...

  • 2 Users Found This Useful

Was this answer helpful?