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After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.
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Why I am being asked to submit the ticket, when I seek support through live chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
Do International Sanctions affect your services?
We don't do any business with a country having international sanctions. If any of our customer is...
How To Verify The Email/Phone Registered Through AccuWebHosting.com?
In order to prevent the fraudulent activities, we use a fully automated order verification...