After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?

No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.

Related Articles

Windows VPS Support Options

AccuWebHosting.com strives for the highest level of support available. To continue to offer the...

Should I provide my username and password in chat?

Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...

Do you guys offer phone support? What is phone support number?

Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...

How to attach a screen capture from the Live Chat Window?

NOTE : WE DON'T WORK WITH LIVE CHAT ANYMORE. WE USE A DIFFERENT PLATFORM FOR CHAT While...

Is live chat given a higher preference over support requests?

No. We maintain a common queue of support requests and chats. We attend them on a first come...

  • 2 Users Found This Useful

Was this answer helpful?