Why am I asked for the passwords when AccuWebHosting.com has all my passwords?

We DO NOT have your passwords. The system is designed in such a way that all your passwords, once changed are stored in encrypted form which even we cannot access. We can though, reset them as per your request.

Secondly, if any changes are needed to be done to your domain, then the operator will need to verify your authenticity before proceeding to make any changes. We believe that requesting you for username and password is the best way to check your authenticity.



  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

How to attach a screen capture from the Live Chat Window?

While assisting you with the support queries, our support agents may ask you a screen capture of...

Do you guys offer phone support? What is phone support number?

Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...

Do you provide 24 * 7 support?

Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...

How To Verify The Email/Phone Registered Through AccuWebHosting.com?

In order to prevent the fraudulent activities, we use a fully automated order verification...

Should I provide my username and password in live chat?

Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...