I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us



  • 6 Users Found This Useful

Was this answer helpful?

Related Articles

How to create RDP user from Windows VPS/Dedicated server?

Many Windows VPS/Dedicated server users are facing an issue on how to setup another RDP user for...

How to reset password of all Windows VPS Services?

In following, we advise our Windows VPS customers to reset all the passwords. Your Windows VPS...

How to Remove a Remote Desktop User from Windows VPS?

This article will assist you to remove a Remote Desktop user from Windows VPS. Login to your...

How to enable MS SQL server access in php?

The Microsoft Drivers for PHP are the PHP extensions that allows for reading and writing of SQL...

How do I add rDNS record for my VPS?

Please note that you cannot set rDNS [Reverse DNS] or PTR record on your VPS IP address at your...