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We expect 30 days prior notice for cancellation of a dedicated server. Upon your indication (notice) to cancel the server, we will ask you to confirm for the backup and after 3 reminders your server will be cancelled from our network.
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How do I cancel Recurring Payments in 2CO and PayPal?
Cancel 2Checkout Subscription To cancel/stop a 2CheckOut Recurring payment on your Credit Card,...
Can I pay over the phone?
No, we do not accept payments over the phone.
Can I set up a way to do automatic billing through my Credit Card / PayPal?
Yes, you can. However, you can setup automatic payment until the due date of your unpaid invoice...
What is the email address to contact the billing department?
You can contact our billing department via sending an email at '[email protected]'. If...
I need due date extension to make the payment. How do I request for it?
We provide 10 days of grace period to make the payment against due invoices. That means, you’ll...