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We expect 30 days prior notice for cancellation of a dedicated server. Upon your indication (notice) to cancel the server, we will ask you to confirm for the backup and after 3 reminders your server will be cancelled from our network.
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How do I update my email and contact information?
You can change your admin email address and contact information by two ways. You can change it...
Can I set up a way to do automatic billing through my Credit Card / PayPal?
Yes, you can. However, you can setup automatic payment until the due date of your unpaid invoice...
I need due date extension to make the payment. How do I request for it?
We provide 10 days of grace period to make the payment against due invoices. That means, you’ll...
Are there any setup fees?
There are no setup fees for any of the VPS Hosting plans. However, you might need to pay setup...
Will I get a discount if I upgrade my vps?
No. We don’t offer any discount incase of a VPS upgrade. Please note that your ongoing discount...