The WordPress Media Library fails to load and loads partially without images. You may have an incorrect file permission on your webspace if you see zero images. This occurs when you migrate your WordPress to a different webspace or your web provider makes significant server modifications.
1. Updating file permissions
Step 1: Open Your cPanel File Manager.
Step 2: Go to the wp-content/ folder in your WordPress installation, then select the uploads folder.
Step 3: Right-click on the uploads folder, select “Change Permission” from the dropdown menu.
Step 4: The permission should be 755; if not, set them to 755 permission for the folder and subfolder. Avoid using 777 (full permissions), as there may be security problems.
Step 5: Click on Change Permission to apply all the changes.
After executing all the above steps, if still problem not resolved, then clear the browser cache and cookies.
2. Clear browser cache and cookies
The Media Library may occasionally experience problems due to your browser's cookies and cache. The issue can frequently be resolved by clearing them. By going to your browser's settings and selecting the Delete Cache and Cookies option, you can accomplish this.
To delete cookies and cache, follow these steps:
Step 1: In the browser window's upper-right corner, click the three dots.
Step 2: Choose "More tools" and then "Clear browsing data".
Step 3: You can clear the data for a specific period by selecting it.
Step 4: Click "Cookies and other site data" and then "Cached images and files."
Step 5: Then select "Clear data."
3. Increase PHP memory limit
Another reason why your Media Library may need to be fixed is a PHP memory limit that needs to be higher. Edit the wp-config.php file to try raising the PHP memory limit.
Follow these actions:
wp-config.php can be found in the root directory of your WordPress installation.
Include this code define( 'WP_MEMORY_LIMIT,' '256M' ); in your wo-config.php file.
To check if the Media Library loads.
4. Check PHP & WordPress version
Go with the latest version of PHP and WordPress; if you are using the 3.9.1 version, then there may be a technical issue linked to this error.
Check the compatibility: Verify that your theme and plugins are compatible with the most recent WordPress version. To do this, visit the developer's website or look up the compatibility details in the WordPress plugin repository.
Check for updates: Go to Dashboard > update; here, you will see if any updates for WordPress plugins and themes.
Visit Appearance and Plugins to check if any updates are pending. Click on “update plugin” and “update themes” if have any related updates.
That's all.
