How do i renew my service plans?

We will send an invoice to your registered email account 5 days before your service due date. You can complete the payment to renew your service. We offer 10 days grace period on the service due date to complete your unpaid invoices. Service will be automatically suspended on the 10th day of non-payment.

For the Domain renewal service, we will send the invoice 30 days before the domain expires. There is no grace period to complete the payment for Domain renewal. The domain will be expired once the due date of payment is passed.

Please refer to How to pay the unpaid invoice for more details.


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