How to use mail troubleshooter in WHM



Using the Mail Troubleshooter in WHM

This demo assumes you've already logged in to WebHost Manager.

Let's learn how to use the mail troubleshooter feature in WHM.

Click the Email link.

Then click the mail troubleshooter link.

This is where you can test any email address by tracing it's route from this server.

Let's trace an email aaddress that would be on this server.

Enter an email address in the Email to trace box.

Then click Submit.

The trace didn't go very far because the email address would be located on this same server.

Go back to the mail troubleshooter.

Let's enter an email address that we know is not on this server.

This time the trace went to a server called smtpin.eastlink.ca and there were no errors in this trace. This email address appears to be working fine.

Click the mail troubleshooter link again.

This time enter a bogus email address that you know will fail.

This time we got an error saying it failed.

This is the end of the tutorial. You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM.

  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How to terminate an account in WHM

Terminate an account in WHM This demo assumes you've already logged in to WebHost Manager. Now...

How to Disable or Enable demo mode in WHM

Disabale or enable Demo mode in WHM This demo assumes you've already logged in to WebHost...

How to enable/disable Apache & PHP modules using EasyApache4?

EasyApache is a powerful script that allows you to upgrade and configure Apache web server. It...

How to change an account password in WHM

How to change an account password in WHM This demo assumes you've already logged in to WebHost...

How to change your WHM password

How to change your WHM password This demo assumes you've already logged in to WebHost Manager....