How to use mail troubleshooter in WHM



Using the Mail Troubleshooter in WHM

This demo assumes you've already logged in to WebHost Manager.

Let's learn how to use the mail troubleshooter feature in WHM.

Click the Email link.

Then click the mail troubleshooter link.

This is where you can test any email address by tracing it's route from this server.

Let's trace an email aaddress that would be on this server.

Enter an email address in the Email to trace box.

Then click Submit.

The trace didn't go very far because the email address would be located on this same server.

Go back to the mail troubleshooter.

Let's enter an email address that we know is not on this server.

This time the trace went to a server called smtpin.eastlink.ca and there were no errors in this trace. This email address appears to be working fine.

Click the mail troubleshooter link again.

This time enter a bogus email address that you know will fail.

This time we got an error saying it failed.

This is the end of the tutorial. You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM.

  • 2 Users Found This Useful

Was this answer helpful?


Related Articles

How to use the feature manager in WHM

Using the Feature Manager in WHM This demo assumes you've already logged in to WebHost...

How to park a domain in WHM

How to park a domain in WHM This demo assumes you've already logged in to WebHost Manager. Now...

What is the difference between WebHost Manager (WHM) and cPanel

What is the difference between WebHost Manager and cpanel This demo assumes you've already...

How to manage DNS Zones in WHM

Managing DNS zones in WHM Now let's learn how to manage our DNS zones. Keep in mind that you...

How to modify an account's quota in WHM

How to modify an accounts quota in WHM This demo assumes you've already logged in to WebHost...