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Sometimes, we need written confirmation for Admin/billing tasks from the registered email address. In some technical cases, we may not be able to fix the issues over Live Chat and we may need to put more efforts in the investigation. In peak hours, all of our Live Chat operators might be engaged in multiple chat sessions and they could not spare more time in thorough investigation. In all such cases, we prefer you to write us a support ticket.
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Why am I asked for the passwords when AccuWebHosting.com has all my passwords?
We DO NOT have your passwords. The system is designed in such a way that all your passwords, once...
Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
Do International Sanctions affect your services?
We don't do any business with a country having international sanctions. If any of our customer is...
Windows VPS Support Options
AccuWebHosting.com strives for the highest level of support available. To continue to offer the...