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Sometimes, we need written confirmation for Admin/billing tasks from the registered email address. In some technical cases, we may not be able to fix the issues over Live Chat and we may need to put more efforts in the investigation. In peak hours, all of our Live Chat operators might be engaged in multiple chat sessions and they could not spare more time in thorough investigation. In all such cases, we prefer you to write us a support ticket.
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How to attach a screen capture from the Live Chat Window?
While assisting you with the support queries, our support agents may ask you a screen capture of...
Do you guys offer phone support? What is phone support number?
Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
How To Verify The Email/Phone Registered Through AccuWebHosting.com?
In order to prevent fraudulent activities, we use a fully automated order verification system....
Should I provide my credit card information via chat?
No. DO NOT provide your credit card information via chat.