Dear Valued Clients,

Recently Microsoft released a critical security update to address the vulnerability in SChannel which could allow remote code execution. This vulnerability can damage all releases of Microsoft by sending specially crafted packets to a Windows server.

Microsoft has released security patches to remedize this critical vulnerability. We will be performing Microsoft Windows security updates on all servers which will require several reboots of the main node. This maintenance will impact all websites that are poiting to following IP addressses:

Maintenance details:

Globemaster (
Thunderbolt (,
MachuPicchu (

Maintenance Date / Time:

Date: 17th Nov 2014
Time: 12:00 AM MST
ETA : 1hrs

Maintenance Impact & ETA of Outage:

During the maintenance time frame, window services such as control panel, web, ftp and mysql will not be available.

We apologize for the very short notice and thank you for your co-operation. For more information about this vulnerability, you can refer to our blog:

If you have any enquiries regarding this maintenance, feel free to write an email to [email protected] or directly initiate a chat request accessible at our website's home page (click "Live Support").


Monday, November 17, 2014

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