How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

 

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.


Related Articles

How to activate SmarterMail license?

Normally, you would not need to activate SmarterMail license at your end because we deliver...

How to setup SmarterMail as a backup MX server?

Suppose your primary mail server goes down at that time your users are unable to receive incoming...

How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....

Can I Monitor and Login To User's Account As SmarterMail Administrator?

Yes, you can monitor and login to user's mailboxes as SmarterMail administrator using Impersonate...

  • 2 Users Found This Useful

Was this answer helpful?