How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

 

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.


Related Articles

How to create a new email account in SmarterMail?

If you are using any control panel (WebsitePanel, Plesk) configured on your Windows VPS, we...

How to clear spool of SmarterMail server?

Please follow the below mentioned steps to clear the spool of a SmarterMail server. Login...

How to reset SmarterMail admin password?

Following article will guide you to reset the SmarterMail admin password. We assume that you have...

How to set Email Throttling from SmarterMail?

Email throttling allows system administrators to limit the number of emails transmitted from...

How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL...

  • 2 Users Found This Useful

Was this answer helpful?