How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

 

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.


  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How do I login to SmarterMail admin panel?

This article will guide you on how to login to SmarterMail admin panel. You can obtain login...

How to whitelist email address/domain in SmarterMail?

SmarterMail allows you to whitelist the email addresses or entire domain, bypassing all spam...

Is It possible to add external email account to my smartermail account?

Yes, it is possible to add external email accounts in SmarterMail for the domains which are not...

Do You Have A SmarterMail Demo Account?

SmarterMail provides flexible email server for individuals, small businesses, and...