How to enable/disable greylisting from SmarterMail?

This article will show you the steps to disable the greylisting from SmarterMail. Before we proceed with this, let us discuss the brief overview of Greylisting.

Greylisting is a strategy of shielding e-mail users towards spam. A mail transfer agent (MTA) working with greylisting will "temporarily decline" any specific email coming from a sender it doesn't recognize. In case the email is genuine, the originating server/host will attempt again after having a delay, and, in case adequate time has elapsed, the email is going to be accepted.

 

  1. Login to your SmarterMail account.

    SmarterMail Dashboard

  2. Click on Settings option displays at the top of the screen.

    Go to Settings Option in SmarterMail

  3. Now, click on Account Settings from the left pane. Here, you will find an option of Disable Gerylisting. Mark the checkbox if you want to disable greylisting, otherwise leave it unchecked.

    Tick Disable Greylisting Option to Disable it

Note: By default, we set greylisting to be enabled.


Related Articles

How to activate SmarterMail license?

Normally, you would not need to activate SmarterMail license at your end because we deliver...

How to reset the password of SmarterMail if you forgot the current password?

When you are unable to remind the password of SmarterMail admin user, you can follow these steps...

How do I login to SmarterMail admin panel?

This article will guide you on how to login to SmarterMail admin panel. You can obtain login...

Can I Access SmarterMail using my Sub-domain?

Yes, you can access the SmarterMail of your VPS through the sub-domain like...

How to enable delivery receipt in Smartemail?

Smartermail has added request delivery receipts by default from their Build 6911 (Dec 3, 2018)...

  • 2 Users Found This Useful

Was this answer helpful?