How to initiate a service cancellation request?

In order to cancel the service, first you need to login to the client area. If you do not know how to log in then refer to these instructions. Once you are logged in perform the following steps:

  1. Click on Services -> My Services tab.

    My Services

  2. After that, click on View Details button against the service which you want to cancel. Refer the below screen capture:

    View Details of a Service

  3. Then after click on Management Actions -> Request Cancellation.

    Request to Cancel a Service

  4. You can specify the reason for the service cancellation and select the cancellation type, then click on Request Cancellation button to proceed further.

    Descrive the Reason for Service Cancellation and Submit

  5. Once you send a cancellation request, you will receive a confirmation email at your billing email address.


As an alternative, you can directly submit a cancellation ticket at our billing department.


  • 7 Users Found This Useful

Was this answer helpful?

Related Articles

How do I check my services and hosting packages from client area?

In order to check the services and hosting package details, you will need to log in to your...

How to change the nameservers of your domain from client area

You can change the nameservers of your registered domain from client area itself. For that, you...

How to get the EPP code from client area?

An EPP code is an authorization code which is required when a registrant wants to transfer the...

How to Manage Shared cPanel Account from Client Area?

This article will assist you to manage your Shared linux cPanel account from client area. At...

How to place an upgrade order from client area?

You can place an Upgrade order for any of your service from client area. If you do not know how...