Diagnostic Tools - Check Website Connection, Website Availability

Ping


Ping is a command to check whether a destination computer system is working on a network or not. Ping sends network packets to destination IP address or host. If ping gets success, you will receive the result.

Ping your website in Windows.

  1. Click Start > Run > type cmd and hit enter.
  2. Type ping "your website name"

For example - ping google.com

You will see ping result something like this.

 Pinging google.com [173.194.36.40] with 32 bytes of data:
Reply from 173.194.36.40: bytes=32 time=13ms TTL=58
Reply from 173.194.36.40: bytes=32 time=13ms TTL=58
Reply from 173.194.36.40: bytes=32 time=13ms TTL=58
Reply from 173.194.36.40: bytes=32 time=13ms TTL=58

Ping statistics for 173.194.36.40:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 13ms, Average = 13ms

Tracert


This utility determines the route taken to a destination by sending echo packets to the destination.

  1. Click Start > Run > type cmd and hit enter.
  2. Type Tracert "your web site name"

For example - tracert accuwebhosting.com

You will see tracert result something like this for your website with different IP address and host names.

1 0 0 0 216.46.228.229 port-216-3073253-es128.devices.datareturn.com 
2 0 0 0 64.29.192.145 port-64-1949841-zzt0prespect.devices.datareturn.com
3 0 0 0 64.29.192.226 daa.g921.ispb.datareturn.com
4 0 0 0 209.246.152.201 ge-3-0-101.ipcolo2.dallas1.level3.net
5 0 0 0 4.68.112.185 so-5-1-0.bbr2.dallas1.level3.net
6 10 10 20 64.159.4.222 so-0-0-0.mp2.denver1.level3.net
7 21 10 20 4.68.112.162 so-6-0.hsa2.denver1.level3.net
8 20 10 20 64.156.40.66 unknown.level3.net
9 50 10 20 216.52.40.14 border9.ge3-1-bbnet1.den.pnap.net
10 10 20 10 63.251.181.210 data393-2.border9.den.pnap.net
11 20 20 20 208.42.224.9 core-b.v23.ge-2-7.internap-2.edge2.data393.net
12 10 10 20 66.151.174.28
13 10 10 20 205.138.111.78 205-138-111-78.unknown.data393.net
14 20 20 20 209.151.65.216 209-151-65.denver.wehostwebsites.com
Trace complete.

Other Useful Tools

  1. Check Network connectivity and Ping response from our Infrastructure.
  2. Check WHOIS Records (Information about domain name registration)
  3. Check DNS Records (Check Name Servers records, A records, MX records, etc ...)
  4. InterNic (Current registrar and WHOIS report)
  5. Any Browser (Browser independent tools)

→ Want to run ping and tracert report to our DC location? Please refer to the check ping/tracert report for more details.

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