How to fix RVsitebuilder error : decode_json failed, invalid json. error: garbage after JSON object, at character offset 216 Drucken

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You may receive the below error while configuring the website using the RVsitebuilder in cPanel. 

Prepare Installer : decode_json failed, invalid json. error: garbage after JSON object, at character offset 216 (before "{"status":false,"exe...") at /usr/local/cpanel/Cpanel/API/RVsitebuilderCMS.pm line 355.

How to fix.

This issue occurs due to the incompatible PHP version selected for the website in cPanel. You must need the compatible PHP version. If there is PHP 7.4, set as a PHP version, RVsitebuilder may give the mentioned error. You should change the PHP version in cPanel to lower than PHP 7.4. Please refer to how to change the PHP version in cPanel.


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