If you have forgotten your shared hosting account password on SolidCP, you can't reset it at your end. You will need to contact us via a support ticket so we will do it and provide the new password in a support ticket. Please refer to how to submit a support ticket. 

Please refer to the following steps to change the password of a shared account hosted on SolidCP.

1. Login to your SolidCP account with the current password. 
   
   
2. Click on the Change password button. 
   
   
   
   
3. Enter your new password and click on the change password button. Now you can login with your new password.