A website hosted in Plesk for Windows fails to load: The FastCGI process exceeded configured activity timeout.

If your website is hosted on the Plesk Panel, you may find the below error in the web-browser.

HTTP Error 500.0 - Internal Server Error

C:\Program Files (x86)\Plesk\Additional\PleskPHP56\php-cgi.exe - The FastCGI process exceeded configured request timeout

or

HTTP Error 500.0 - Internal Server Error

C:\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP56\php-cgi.exe - The FastCGI process exceeded configured activity timeout

When you try to install a WordPress plugin via the WordPress Admin Dashboard, the operation may fail with the below error. 

Installation failed: 500 Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to get the error.
The FastCGI process exceeded the configured activity timeout.

What is the cause of this issue?

Activity timeout or request timeout for FastCGI is insufficient.

Resolution of this error

  1. Login to your Plesk Panel.

  2. Go to your domain. Example.com >> PHP Settings



  3. At the bottom find FastCGI settings and make sure it is enabled.

  4. Changed the activity timeout to 200 and request timeout to 200



  5. Click on the OK button. 

        Now, the error should be gone and you should able to upload the plugin without any issue. 

Related Articles

How to enable automatic backups in Plesk Control Panel?

Login to the Plesk panel with the username and password: The URL of the Plesk control panel...

How to start/stop and restart the IIS application pool for the domain in Plesk?

The IIS application pool uses to isolate one or more websites or applications into their process...

how to reset an email account password from the Plesk panel?

This article will guide you how to reset an email account password from the Plesk panel. Login...

How to add MySQL Database and MySQL Database User on Plesk?

Please refer to the following steps to install MySQL Database on Plesk. Login to Plesk Panel...

How to migrate cPanel accounts to Plesk using Plesk Migrator?

Recently, cPanel has increased its pricing and now they are offering the license on the basis of...

  • 0 Users Found This Useful

Was this answer helpful?