how to reset admin user password in SmarterMail 16?

This article will help you how to reset admin user password in SmarterMail 16.

This article is applicable to Windows VPS customers only. We assume that you have a working SmarterMail admin password. Below are the steps how to change/reset admin user password in SmarterMail 16.

  1. Login to SmarterMail with the domain administrator user.

  2. Under Settings, click on Administrators. In right-hand side pane, you will see the admin user.

    01-click-on-setting-in-smarterMail

  3. Click on the admin user and click on the Change Password button.

    02-click-on-change-password-button

  4. Once you click on the change password button, you will get a new prompt. Enter New Password and Confirm Password.

    03-click-on-save-button

  5. Click on the Save button.


  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

How to add domain in SmarterMail manually?

Sometimes customers choose to order Windows VPS without any control panel. In this case, the...

Fix :: SmarterMail is adding red colored text in email when we reply or forward emails

Problem Statement SmarterMail is automatically adding red colored text in email message when we...

How to restrict a user from sending or receiving emails in SmarterMail 16?

This article will help to restrict a user from sending or receiving emails in SmarterMail...

How to activate SmarterMail license?

Normally, you would not need to activate SmarterMail license at your end because we deliver...

How to allow Administrator login from a specific IP address in SmarterMail 16?

This article will help you how to allow administrator login from a specific IP address in...