how to reset admin user password in SmarterMail 16? Print

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This article will help you how to reset admin user password in SmarterMail 16.

This article is applicable to Windows VPS customers only. We assume that you have a working SmarterMail admin password. Below are the steps how to change/reset admin user password in SmarterMail 16.

  1. Login to SmarterMail with the domain administrator user.

  2. Under Settings, click on Administrators. In right-hand side pane, you will see the admin user.

    01-click-on-setting-in-smarterMail

  3. Click on the admin user and click on the Change Password button.

    02-click-on-change-password-button

  4. Once you click on the change password button, you will get a new prompt. Enter New Password and Confirm Password.

    03-click-on-save-button

  5. Click on the Save button.



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