Encountering Popup of “Unknown certificate” while connecting to the server through FTP client in Plesk Hosting

To enhance the security, we’ve configured FTP over SSL and removed plain text authentication in our Windows Server 2016 Shared hosting. So, if you are connecting first time through FTP, it will ask you to allow certificate like below.

certificate popup

Check the option “Always trust certificate in future sessions” and click on OK button. This will encrypt all your FTP connections.


Related Articles

How many synchronous connections are allowed for MySQL databases on Windows Shared Hosting Service on Plesk?

We allow 30 synchronous connections for MySQL databases in windows shared hosting service on...

Do I get an Dedicated IP in Shared Hosting?

In Shared Hosting, by default, your website is hosted on a shared IP address. If you need a...

Can I install an .exe that can serve as a Chat server on Shared server?

No! We do not allow installing any exe files on our Shared servers. If installing exe file is...

Does Windows Shared Hosting plan come with DNS Editor?

Yes, you can edit your DNS records using our control panel "SolidCP".  Here is a working demo of...

How to Make ASP.Net process .html files through IIS?

This can be achieved by just changing the Application pool of website to "Integrated" mode....

  • 0 Users Found This Useful

Was this answer helpful?