Cpanel Email Account create Error: No specific error was returned with the failed API Call

Email account creation from Cpanel results in this error. Generally, this error is encountered while there is appropriate file structure is not present on file manager.
No specific error was returned with the failed API Call

Solution:

  1. Login to your Cpanel Account.
  2. Go To File Manager.Make sure that following folders are present.
    public_html
    public_ftp
    mail
    etc
    

Mostly, absence of etc folder at home directory causes this error.That's It. Try to create the email account and it will get created without any error.

  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

Can I get phalcon module installed on my shared hosting product ?

Unfortunately, we do not offer Phalcon PHP module on our shared hosting environment. However, it...

Parse ASP pages as normal Text/HTML in cPanel server using MIME type

Problem statement One of our customers had some old .ASP file names on his website. The web...

How to manage DNS of addon domains in cPanel?

When you create the addon domain in cPanel, it will create the appropriate DNS zone for your new...

How to Transfer Files Between Remote Systems?

This article will assist you to transfer web content between two remote Linux machines. cPanel...

WordPress Redirecting to wp-admin/install.php

There could be many reasons when your WordPress website is redirecting to wp-admin/install.php...