How to whitelist email address/domain in SmarterMail?

SmarterMail allows you to whitelist the email addresses or entire domain, bypassing all spam filtering rules you've set. This feature is more useful when your legitimate emails are being flagged as Spam, and you don't want to lose your important emails. To whitelist the email addresses, you just need to add senders or entire domain in Trusted Senders list. Thus, any email received from the Trusted Senders will be landed directly into your inbox, without being filtered. Note that, Trusted Senders feature won't bypass the existing content filtering rules.

 

  1. Login to SmarterMail interface with your email account.

  2. On SmarterMail screen, click on Settings menu from the left-hand side navigation menu.

    SmarterMail Settings

  3. Expand the My Settings folder and then click on Trusted Senders.

    Trusted Senders


  4. Click the New button to add new Trusted Sender.

    New Trusted Sender

  5. Specify the email addresses or domains you want to whitelist, one in a line. Click on Save button to save the changes.

    Add Trusted Sender

  6. Once your Trusted Senders are added, you would see them listed as follows.

    Trusted Senders List

  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

How to add domain in SmarterMail manually?

Sometimes customers choose to order Windows VPS without any control panel. In this case, the...

How to set up SmarterMail website in IIS server?

To setting up SmarterMail as an IIS website, you need following things to be installed in your...

How to set Email Throttling from SmarterMail?

Email throttling allows system administrators to limit the number of emails transmitted from...

How to Upgrade SmarterMail Version?

This article describes how to perform minor and major upgrade in SmarterMail. SmarterMail Minor...

Configure SMTP Blocking to Prevent Outgoing Spam on Smartermail 16.

SmarterMail provides an option for the mail administrators to configure the spam checks on...