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We provide 10 days of grace period to make the payment against due invoices. That means, you’ll have 10 days from the invoice due date to make the payment. If you think, you’ll need more time to make the payment, you can contact our billing department by raising a support ticket.
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Which Credit / Debit Cards should I use for the payment?
Following types of Credit Cards will be acceptable by our payment gateway: American Express...
I have just renewed my hosting service. How long do I have to wait for the services to be activated?
Shared Hosting As soon as you make the payment for Shared Hosting renewal, your web hosting...
Do you provide WHMCS for reseller hosting?
We do not offer free WHMCS license with reseller hosting plan. You will have to purchase WHMCS...
How do I initiate a cancellation request for a Dedicated Server?
We expect 30 days prior notice for cancellation of a dedicated server. Upon your indication...
Can I set recurring subscription after or on the due date of my service using CreditCard Payment method?
You can't set a Credit Card Payment recurring subscription on or after your service due date. You...