Fix :: SmarterMail is adding red colored text in email when we reply or forward emails

Problem Statement


SmarterMail is automatically adding red colored text in email message when we reply or forward the emails.


Solution


Following are the steps to resolve this issue.

  1. Open SmarterMail interface.
  2. Click on Settings, Select Account Settings.
  3. Go to Compose tab.
  4. There you will find Reply Header Type, Make it Basic from Full.
  5. On top you will find Save click on it.

Related Articles

HOW TO SET CONTENT FILTERING FROM SMARTERMAIL WEB INTERFACE - Smartermail 16?

This article will guide you on how to set content filtering from the SmarterMail 16. Content...

How to Change the Login Attempts in SmarterMail 15.x and earlier?

Smartermail server provides the security feature on a failed login attempt. By Default, a user...

How to clear the spool from the SmarterMail16 by login as a domain administrator?

This article will guide you how to clear the Spool from the SmarterMail 16. What is a spool? A...

How to reset an email account password from the SmarterMail 16 by login as a domain administrator?

This article will guide you how to reset an email account password from the SmarterMail 16 by...

How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....

  • 0 Users Found This Useful

Was this answer helpful?