Fix :: SmarterMail is adding red colored text in email when we reply or forward emails

Problem Statement


SmarterMail is automatically adding red colored text in email message when we reply or forward the emails.


Solution


Following are the steps to resolve this issue.

  1. Open SmarterMail interface.
  2. Click on Settings, Select Account Settings.
  3. Go to Compose tab.
  4. There you will find Reply Header Type, Make it Basic from Full.
  5. On top you will find Save click on it.

Related Articles

How to add an email account in SmarterMail 16 by login as domain administrator?

This article will guide you how to add an email account in SmarterMail 16 by login as a domain...

How to create the user alias in SmarterMail?

Follow the below mentioned steps in order to create the user alias: Login to the SmarterMail web...

How to restrict a user from sending or receiving emails in SmarterMail 16?

This article will help to restrict a user from sending or receiving emails in SmarterMail...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

How to create a new email account in SmarterMail?

If you are using any control panel (WebsitePanel, Plesk) configured on your Windows VPS, we...

  • 0 Users Found This Useful

Was this answer helpful?