I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote Desktop without port number (or using default port number).

Due to security reasons, we have moved Remote Desktop Services from default port 3389 to non standard port. Because, port 3389 is widely known and can be target of Remote Desktop Brute force attacks easily. You can obtain non standard Remote Desktop port in Login Details Email under "RDP Details" section as follows:

IP address:Port

IP address : IP address you have received in Login Details.
Port : Port number you have received in Login Details.

While connecting to Remote Desktop, If you enter just IP address/Computer name (without port) in any Remote Desktop client software, it won't work. You need to enter “Computer name/IP address:port” in Remote Desktop Connection Window. Please refer to following article for step by step guidance:




  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How To Setup SMTP in nopCommerce to Send Email?

Login to your nopCommerce admin with URL yourdomain.com/admin Click on Configuration >>...

How to install Xojo Apps on the Windows VPS?

This article will assist you how to install Xojo Apps on Windows Server.Xojo is a object oriented...

How to install Windows Updates / Patches on Windows 2008 and Windows 2008 R2 OS?

You can follow these steps to install the latest windows updates and patches on Windows 2008 or...

How to install and configure SMTP Server on Windows Server 2016?

SMTP stands for simple mail tranfer protocol. SMTP allows your emails to be sent from one mail...

How to configure static Compression Ignore Hit Frequency in Windows Server 2012 R2/Window Server 2016?

Following is the article to ignore static Compression Ignore Hit Frequency in IIS10. Click on...